Client Hub - Funnel Experience
Overview
Legal analysts managed campaigns, events, and client outreach across disconnected tools, PowerPoint, spreadsheets, email threads. No single source of truth meant duplicated calls, inconsistent data, and time lost per case.
Client Hub centralizes the entire sales workflow into one platform: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, giving analysts clarity, speed, and control from a single screen.
Categories
UX/UI Designer
Design System
Date
Client
Legal Operations Hub - LegalTech
The Process
The Problem
Marketing analysts spent hours , sometimes days building campaigns manually. Without a centralized tool, every campaign looked the same: no visual differentiation, no personalization, no scalability. Creating one strong campaign meant sacrificing all others.
There was no single place to set up social media campaigns, configure virtual or in-person events, or customize the experience per audience. Everything depended on manual effort and tribal knowledge, slowing the team down and limiting their impact.
01
Research & Discovery
Mapped the current analyst workflow through discovery sessions and team workshops. Identified core friction points: manual campaign creation, no differentiation between campaigns, and zero visibility into performance.
02
Definition & Strategy
Collaborated with PMs and POs in groomings and refinements to define the platform architecture. Aligned on a centralized hub model to reduce manual effort and give analysts one place for everything.
03
Product Design
Designed end-to-end five modules: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, with guided flows that eliminated manual processes and enabled campaign personalization at scale.
04
Delivery
Delivered high-fidelity prototypes in Figma with complete dev handoff. Every module designed for scalability, supporting multiple office types, campaign formats, and event configurations.
The Impact
+ 1,800
Contracts signed in the first month after launch
-20%
Time spent in design cycles with the unified design system
90%
Client data accurately centralized in one Client Hub tool
Client Hub - Funnel Experience
Overview
Legal analysts managed campaigns, events, and client outreach across disconnected tools, PowerPoint, spreadsheets, email threads. No single source of truth meant duplicated calls, inconsistent data, and time lost per case.
Client Hub centralizes the entire sales workflow into one platform: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, giving analysts clarity, speed, and control from a single screen.
Categories
UX/UI Designer
Design System
Date
Client
Legal Operations Hub - LegalTech
The Process
The Problem
Marketing analysts spent hours , sometimes days building campaigns manually. Without a centralized tool, every campaign looked the same: no visual differentiation, no personalization, no scalability. Creating one strong campaign meant sacrificing all others.
There was no single place to set up social media campaigns, configure virtual or in-person events, or customize the experience per audience. Everything depended on manual effort and tribal knowledge, slowing the team down and limiting their impact.
01
Research & Discovery
Mapped the current analyst workflow through discovery sessions and team workshops. Identified core friction points: manual campaign creation, no differentiation between campaigns, and zero visibility into performance.
02
Definition & Strategy
Collaborated with PMs and POs in groomings and refinements to define the platform architecture. Aligned on a centralized hub model to reduce manual effort and give analysts one place for everything.
03
Product Design
Designed end-to-end five modules: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, with guided flows that eliminated manual processes and enabled campaign personalization at scale.
04
Delivery
Delivered high-fidelity prototypes in Figma with complete dev handoff. Every module designed for scalability, supporting multiple office types, campaign formats, and event configurations.
The Impact
+ 1,800
Contracts signed in the first month after launch
-20%
Time spent in design cycles with the unified design system
90%
Client data accurately centralized in one Client Hub tool
Client Hub - Funnel Experience
Overview
Legal analysts managed campaigns, events, and client outreach across disconnected tools, PowerPoint, spreadsheets, email threads. No single source of truth meant duplicated calls, inconsistent data, and time lost per case.
Client Hub centralizes the entire sales workflow into one platform: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, giving analysts clarity, speed, and control from a single screen.
Categories
UX/UI Designer
Design System
Date
Client
Legal Operations Hub - LegalTech
The Process
The Problem
Marketing analysts spent hours , sometimes days building campaigns manually. Without a centralized tool, every campaign looked the same: no visual differentiation, no personalization, no scalability. Creating one strong campaign meant sacrificing all others.
There was no single place to set up social media campaigns, configure virtual or in-person events, or customize the experience per audience. Everything depended on manual effort and tribal knowledge, slowing the team down and limiting their impact.
01
Research & Discovery
Mapped the current analyst workflow through discovery sessions and team workshops. Identified core friction points: manual campaign creation, no differentiation between campaigns, and zero visibility into performance.
02
Definition & Strategy
Collaborated with PMs and POs in groomings and refinements to define the platform architecture. Aligned on a centralized hub model to reduce manual effort and give analysts one place for everything.
03
Product Design
Designed end-to-end five modules: Campaign Admin, Campaign Creator, Media Library, Campaign Analytics, and Event Creator, with guided flows that eliminated manual processes and enabled campaign personalization at scale.
04
Delivery
Delivered high-fidelity prototypes in Figma with complete dev handoff. Every module designed for scalability, supporting multiple office types, campaign formats, and event configurations.
The Impact
+ 1,800
Contracts signed in the first month after launch
-20%
Time spent in design cycles with the unified design system
90%
Client data accurately centralized in one Client Hub tool
